Kititopin Sales Policy

At Kititopin, we are committed to providing high-quality, safe, and educational toys for children of all ages. Our goal is to offer an excellent shopping experience and outstanding customer service. This Sales Policy outlines the terms and conditions that govern your use of our website kititopin.com and the purchase of products from us.

Effective Date: January 6, 2025

1. Product Information

We aim to provide accurate descriptions, images, and prices for all the products listed on kititopin.  However, we cannot guarantee that all information is error-free. We reserve the right to correct any pricing or product details at our discretion. Prices and availability are subject to change without notice. All products sold by kititopin are tested for safety, durability, and educational value, ensuring that they meet industry standards for children’s toys.

2. Placing an Order

When you place an order on kititopin, you are making an offer to purchase the items you have selected. Orders are subject to acceptance by us, and we reserve the right to refuse or cancel orders for any reason. After placing an order, you will receive a confirmation email detailing the products you ordered, their prices, and estimated shipping times. Please note that this email is a receipt of your order, and the contract between you and kititopin is not formed until we ship your order.

3. Pricing and Payment

All prices on kititopin are listed in USD (United States Dollar) and may be subject to change without prior notice. Prices are inclusive of applicable taxes, but shipping fees are additional unless specified. Shipping charges will be calculated at checkout based on the delivery address and shipping method selected.

We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal. By submitting your order, you authorize us to charge the total amount to your chosen payment method.

4. Shipping and Delivery

We offer shipping within the United States and internationally. Once your order is processed, you will receive an email with tracking information. Please note that shipping times depend on your location and the shipping method selected.

  • Processing Time: Orders are typically processed within 1-3 business days of receipt, excluding weekends and holidays.
  • Shipping Methods: We offer standard, expedited, and international shipping. Shipping charges are calculated based on the weight of your order and your delivery location.
  • Delivery Times: Delivery times vary based on the shipping method selected. Standard shipping typically takes 5-7 business days for domestic orders.

Kititopin is not responsible for any delays in shipping once your order has been dispatched, and we are not liable for lost or stolen packages. We recommend tracking your package after it ships and contacting the carrier if any delivery issues arise.

5. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy. To be eligible for a return, items must be in new, unused condition with all original packaging intact.

  • Return Process: To return an item, please contact our customer service team at info@kititopin.com to initiate the return process. We will provide you with instructions on how to return your item.
  • Refunds: Once your returned item is received and inspected, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable, unless the return is due to a defect or error on our part.

If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue and arrange for a replacement or refund.

6. Customer Accounts

While creating an account is optional, it can make your shopping experience quicker and more convenient. By creating an account, you can track your orders, store shipping information, and save payment methods for faster checkouts.

You are responsible for maintaining the confidentiality of your account login details, including your password. If you suspect any unauthorized use of your account, please notify us immediately.

7. Privacy and Data Protection

At Kititopin, your privacy is of the utmost importance. We collect personal information, such as your name, address, email, and payment details, only to process your order and enhance your shopping experience. We will never share or sell your personal information to third parties without your consent. Please review our Privacy Policy for more details on how we collect, use, and protect your information.

8. Limitation of Liability

While we strive to offer the best products and services, Kititopin is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. In no event will kititopin’s liability exceed the amount you paid for the specific product(s) in question.

We are also not responsible for any injuries caused by the improper use of our products. Parents and guardians should always supervise children while using kititopin products to ensure safety.

9. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page, with the updated Effective Date. We encourage you to review this page periodically for updates or changes.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States of America. Any disputes related to the use of the website or products purchased from kititopin will be subject to the exclusive jurisdiction of the courts located in Eugene, Oregon, United States.

11. Contact Information

If you have any questions, concerns, or need assistance with your order, please feel free to contact us:

  • Street: 2722 Sunrise Road, Las Vegas, Nevada, United States
    Phone number: 702-880-5763
    Email: info@kititopin.com
    Website: https://kititopin.com/